Looking FOR help? Looking TO help? READ ME

Aurélien BENOIT — Thu, 13 Oct 2022 13:29:56 +0000

Hey everyone,

Please follow these instructions before posting to be sure you are up to date (new release could resolve some issues) :

- Make sure you're using the latest version of Live available to you.
- Make sure you're using the latest version of Loop4Live remote scripts (and plugins if involved) : the latest release can be found at https://www.loop4live.com/downloads/.
- Provide some details about your computer system, audio interface, what version of Live you are using, what OS, etc.

It can be frustrating wanting to help and feeling like you are not even given the most basic info, but at the same time please remember what seems obvious to you, might not be obvious to someone troubleshooting an issue for the first time.

It doesn't help anyone to repeatedly reply to these threads saying "you didn't give any info so I'm not going to help you! ". This just drives away new people looking for help, which is one of the main purposes of these forums. If you truly want to help, then be helpful and let that user know what kind of info to provide so they know going forward. If you are too annoyed to do that, then just don't reply instead.

Likewise when people come here just to rant and rave all angry that they are having an issue, let the mods handle that. Let our mods manage the forum and any unnecessary outbursts, that's their job so you don't have to deal with it.

Lastly, if you're looking for official Loop4Live Tech Support, your best bet is to contact us at support@loop4live.com

Thanks everyone.

Looking FOR help? Looking TO help? READ ME - Help !

Looking FOR help? Looking TO help? READ ME